Cookies policy
Our website uses various types of cookies. We believe it's important that you have control over your online privacy. Therefore, we'd like to provide you with as much information as possible about which cookies we use and for what purposes.
What are cookies?
Cookies are small text files that a website places on your computer, tablet, or mobile phone when you visit the website. These cookies store information about your website visit. By placing cookies, personal data is processed. Using cookies, a website can recognize you on subsequent visits. This can be useful, for example, if you don't want to log in every time you visit the website.
Different types of cookies
We distinguish between functional and non-functional cookies. We always place functional cookies. These are necessary for the website to function properly. For example, they ensure that you can remain logged in to the website if you wish. In addition to functional cookies, we also place standard analytical cookies. This is an example of a non-functional cookie. It is not necessary for the website to function properly. This allows us to know which parts of the website are popular and where we can improve our website. Only when you agree to the placing of cookies will we also place a number of other non-functional cookies. These all have different purposes, but allow us to improve our services. For example, we use cookies to display online surveys on our website, to test improvements to our website, to display social media buttons, or to show relevant advertisements for our services on other websites.
Online privacy
We believe it's important that you have control over your online privacy. That's why we'd like to provide you with as much information as possible about which cookies we use and for what purposes. The table below shows which cookies we place by default when you visit the website and what we place when you accept or decline our cookies.
Standard & 'disagree' With 'agree'
Functional cookies VV
Cookies to measure visits VV
Cookies for social media integration XV
Cookies to test improvements on our website XV
Cookies to conduct research on our website XV
Cookies to show LG Vastgoed advertisements on other websites XV
Functional cookies
Functional cookies are essential for the website to function properly. These cookies are therefore placed by default and are not deleted if you do not accept them. Functional cookies allow you to remain logged in during your visit to the website. They also ensure that products remain in your shopping cart when you want to buy something in our webshop.
Cookies to measure visits
Analytical cookies allow us to measure website visits. These statistics provide insight into how often our website is used, what information visitors are looking for, and which pages are visited most. This tells us which parts of the website are popular and where we can improve our website. We continuously analyze and improve the website to make the experience as pleasant as possible for visitors. The statistics we collect cannot be traced back to individuals. This data is therefore always used anonymously. We use Adobe Analytics and Google Analytics to gain insights from the data. We always place analytical cookies when you visit our website.
Analytical cookies collect, among other things, the following data:
– Keeping track of the number of visitors to our web pages.
– Keeping track of the duration of the visit.
– The searches performed on the website.
– Data about your browser and device with which you visit our website, such as operating system and screen size.
– How you arrived at our website, for example, whether you clicked on one of our advertisements or on a link in an email.
– Some anonymous data entered in a form, such as a car type or the type of insurance coverage most commonly chosen.
– Items you have purchased or added to the shopping cart on the website.
For more information about what Adobe and Google do with the collected data, please refer to the Adobe and Google privacy policies. These policies may change from time to time.
We never share your personal information (such as name, address, citizen service number, phone number) with Adobe or Google. Read more about how we handle personal data in our privacy statement.
Cookies for social media integration
On our website, we display videos and other content that you can promote and share via social media using a button. To enable these buttons to function, social media companies like Twitter, Facebook, YouTube, and Google place cookies so they can recognize you when you're logged in to that social network. They also use these cookies to collect data about the page you're sharing. For more information about the data collected by social media companies, please refer to their privacy statements. These statements may change regularly.
– YouTube
Cookies to test improvements
We continuously test our website to provide you with the best user experience. We want to know whether changes we make to the website actually result in improvements. That's why we often first implement improvements through A/B testing. We use Visual Website Optimizer for this. This allows visitors to see a modified version of the website simultaneously. This way, we continuously optimize the website. Cookies are used to ensure you see the correct version of a page and to measure results.
Cookies for research
We use Usabilla as a research tool on our website. This allows you to leave feedback on the website at any time. We also ask on certain pages whether we've helped you with an article. We also use an online survey to ask for your opinion about our website. We use this information to continuously improve our website. The cookie ensures that you don't see the survey unnecessarily often. It also provides information about your operating system and the browser you're using to visit the website.
To see how visitors use our website, we also use Hotjar. This tool records mouse clicks, mouse movements, and scrolling behavior of visitors on our website. Hotjar collects information about pages visited, the browser you use, and the type of device and operating system you use. We use this data to improve the website.
To monitor the performance of our website, we use mPulse from SOASTA. This cookie is placed to measure the speed of our website in your browser. This information allows us to detect and resolve potential performance issues on time.
In certain cases, you can use a chat function to ask questions to one of our staff members. We use Clickdesk for this. Clickdesk places a cookie to track how long you're on a page and to help you if needed.
Cookies to show LG Vastgoed advertisements on other websites
We use online advertising to promote our services. We prefer to do this as targeted as possible to keep costs low and avoid showing you unnecessary ads. We use Google AdWords, Google Dynamic Remarketing, Facebook Custom Audiences (we don't share our customer base with Facebook), Microsoft Bing Ads, and DoubleClick (from Google). This allows us to target our advertising and keep costs low.
These cookies make it possible to:
– Keep track of which ads you've already seen. This prevents you from seeing the same ads too often.
– To keep track of how many visitors click on our advertisements.
– Tracking how many visitors use one of our services after clicking on an ad. This is necessary to analyze the effectiveness of ads.
– To track whether you've already purchased certain services from us. This way, you won't see unnecessary advertisements.
Even if you don't accept cookies, you may still encounter our advertisements online. Not all of our advertisements use cookies. Cookies do allow us to show you more relevant ads and avoid unnecessary ones.
For more information about what Google does with stored data, please refer to Google's privacy policy. This policy is subject to change. We have not given Google permission to use the information obtained for other Google services.
For more information about what Microsoft does with stored data, please refer to the Microsoft Privacy Statement. This statement is subject to change. We have not authorized Microsoft to use the information obtained for other Microsoft services.
For more information about what Facebook does with stored data, please refer to Facebook's privacy policy. This policy may change from time to time. We have not given Facebook permission to use the information obtained for other Facebook services.
Blocking and deleting cookies
If you don't want cookies from our website to be placed, you can choose to do so in the cookie notification you see when you first visit our website. If you previously accepted our cookies, you will no longer see this notification and will first need to delete our cookies.
You can also choose to block the placement of cookies through your browser. If you block all cookies, websites may not function properly. It's better to selectively disable only unwanted cookies. You can do this in your browser settings. This will also block cookies from other websites you visit.