Privacy Statement
In this privacy statement, we explain what personal data we collect and use, and for what purpose. We recommend that you read this statement carefully.
Privacy policy LG Real Estate
LG Vastgoed is a rental and letting agent that provides clients with relevant information. We offer a variety of rental services through our website. In doing so, we process privacy-sensitive information, also known as personal data. In some cases, we collaborate with other organizations or companies.
We believe it's crucial that personal data is handled with care. We therefore process and secure your personal data with care, complying with the requirements of privacy legislation. This means, for example, that we:
1. Clearly state for what purposes we process personal data. We do this through this privacy statement;
2. Limit the collection of personal data to only those personal data that are necessary for the purposes for which they are processed;
3. First ask for your explicit consent to process your personal data in cases where your consent is required;
4. Do not pass on your data to third parties, unless this is necessary to provide the requested service or when we are legally obliged to do so;
5. When we share your data, we make agreements with third parties to ensure, among other things, that it is not used for other purposes;
6. Take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
7. Respect your right to access, correct, or delete your personal data upon your request.
If you would like to contact us regarding this privacy statement, you can do so using the contact details below:
By phone 030-8907070
Email info@lgvastgoed.nl
Postal address Frederik Hendrikstraat 146, 3583 VS Utrecht
Use of personal data
When you use our services and website, you leave certain information with us. This may include personal data. We don't always process all the data below. This depends on which services and features on our website you choose to use. For example, we only process your CV, cover letter, and education level when you apply for a job with us online.
Personal data
Depending on the services and functionalities you use on our website, we may process the following personal data about you:
1. name
2. company details
3. cv
4. e-mail address
5. function
6. date of birth
7. username
8. gender
9. IBAN
Information that you enter yourself in an open field, such as a forum post or a message in the contact form
1. login details
2. interests
3. age
4. membership number
5. motivation letter
6. name
7. Name and address details
8. level of education
9. profile name
10. screen name
11. technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behavior on our websites
12. telephone number
Purposes
We process the above data for one or more of the following purposes (also depending on which services or functionalities you use):
1. To offer you the opportunity to order services through our website and to use all functionalities and services on the website.
2. To process your order and inform you about its progress.
3. To process your application.
4. To process your complaint or your response to a complaint.
5. To contact you about your complaint because we want to investigate it or publish about it (anonymously).
6. To find out which topics are important to entrepreneurs and thus determine which products or services we will test or check.
7. To communicate with you by sending electronic newsletters and/or post.
8. To provide you with personalized advertisements and content on the website
9. To send you personalized newsletters based on your interests (see also the section on profiling).
10. To process your data for possible participation in competitions and other promotions, so that we can contact you when you have won something and to improve our services.
11. To answer your questions or handle your complaints via social media, email, by post or by telephone.
12. To improve our websites.
Disclosure to third parties
We share the information you provide with third parties if this is necessary for the delivery of the products you ordered or the services you requested. For example, we use a third party to process iDeal payments in our webshop and we share your information with the postal service to deliver your order to you.
When we provide your data to a third party, we ensure (through an agreement) that your data will not be used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed.
Furthermore, we will not share the information you provide with third parties unless legally required or permitted. For example, the police may request information from us as part of a fraud investigation. In that case, we are legally obligated to provide this information.
Profiling and cookies
We combine your personal data from various sources (such as data from your purchase of our products or services) to provide you with the best possible online experience. We also combine this data with the information you have provided on the LG Vastgoed website.
By combining your data, we can show you personalized offers and content on the website that match your interests and purchase history. We can also personalize our newsletter this way. This allows us to provide better and more targeted offers. It also prevents you from seeing content or offers on the website that are less interesting to you.
We use cookies when collecting and combining your data. Want to learn more about cookies? Read our cookie statement.
Secure and store
We take appropriate security measures to limit misuse of and unauthorized access to your personal data. This ensures that only necessary individuals have access to the data, that access to the data is protected, and that our security measures are regularly reviewed.
We don't retain your data longer than necessary. This means we keep it for as long as necessary to provide the service you've requested. This excludes data we're required to retain for longer periods due to legal obligations.
Third party websites
This statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these websites handle your personal data reliably or securely. Always read the privacy statement of the website in question before using it for more information about how they handle your data.
Minors
If you are 16 years or younger, you may only use our website under the supervision of your parents or legal guardians.
Changes to this privacy statement
We may amend this privacy statement from time to time. Changes will be published on our website. We will never use your information for other purposes without your permission.
It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.
View and change your data
If you have an account, you can log in to view and change your information. You can also contact us using the following information: By phone: 030-8907070
Email info@lgvastgoed.nl
Postal address Frederik Hendrikstraat 146, 3583 VS Utrecht
To prevent misuse, we ask that you properly identify yourself with a written request for access by attaching a copy of a valid ID. Don't forget to obscure your Citizen Service Number (BSN) and passport photo on the copy. You can use the "Kopie-ID" app for this, for example.
Dutch Data Protection Authority
We are happy to help you if you have any complaints about the processing of your personal data. Should you nevertheless be unable to reach an agreement with us, you also have the right, under privacy legislation, to file a complaint with the privacy supervisory authority, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this purpose.
Entry into force
This (updated) privacy statement came into effect on May 23, 2018.
Changes to Privacy Statement
LG Vastgoed reserves the right to make changes to this Privacy Statement.